Legal

Privacy Policy

Last updated: 5 July 2026

Adzora (“we”, “us”) helps local businesses manage their Google Business Profile and related marketing. This policy explains what data we collect, why, and the choices you have. We design for consent first, in line with India’s Digital Personal Data Protection (DPDP) Act.

What we collect

Account details — your name, email address and password (stored hashed), or your Google sign-in identity.
Business details — your business profile information (name, category, address, hours, photos, reviews and performance metrics) pulled from Google with your permission, plus the brand details you add (logo, colours, tone, services).
Customer contacts you add — names and phone numbers you provide for review requests, together with their consent status. These are stored per business and never shared across customers or used for anything except the messages you send.
Usage and audit data — actions taken in the app (approvals, publishes, pauses) recorded in an audit log, and technical logs needed to run the service reliably.

How we use it

To operate the product: create and publish posts you approve, draft review replies, send review requests to opted-in contacts, and show your results.
To generate content with AI: your brand details and prompts are processed by our AI provider solely to produce your drafts.
To notify you (in-app, email or WhatsApp, per your preferences) when something needs you.
To bill you, via our payment provider (Razorpay). We do not store your card or UPI credentials.

We do not sell your data. We do not use your customer contact lists for our own marketing.

Consent and messaging

Review requests are sent only to contacts you confirm have opted in, with frequency limits, and recipients can opt out at any time — opt-outs are honoured automatically.

Your rights

From Settings you can request an export of your data or the deletion of your account and data at any time, and you can disconnect Adzora from your Google account whenever you choose. For anything else, write to hello@adzora.in.

Security and retention

Access tokens and secrets are encrypted at rest, access is role-based and audited, and we keep data only as long as needed to provide the service or as required by law.

Changes

If this policy changes materially, we will notify you in the app or by email before the change takes effect.

← Back to adzora.in